Shipping policy

Thank you for shopping with biosoftwares. This Shipping Policy applies to all digital products—such as software activation licenses—purchased through our website. Please read it carefully before completing your order.

By placing an order, you agree to the terms outlined below.

Digital Delivery

  • Delivery Method: All products are delivered digitally via email. No physical items will be shipped. Once your payment is confirmed, you’ll receive an email containing your activation license(s) along with any necessary instructions.

  • Delivery Time: Most orders are processed and delivered within 5 minutes. However, delivery may take up to 24 hours in some cases, depending on order volume, verification requirements, or technical issues.

  • Global Availability: We provide worldwide digital delivery, 24/7.

  • Order Confirmation: After successful payment, you’ll receive an order confirmation email, which acts as your proof of purchase. Please keep it for your records.

Troubleshooting Delivery

  • If you haven’t received your license within the expected timeframe, please first check your spam or junk folder.

  • If it's still missing, contact our support team right away.

  • We are not responsible for delays caused by incorrect email addresses provided during checkout.

Refunds

Due to the nature of our digital products, all sales are final and non-refundable (please refer to our full Refund Policy).
If you experience any issues with activation or product functionality, contact our support team—we’re here to help resolve your issue promptly.

Fraud Prevention

In some cases, we may request additional verification before processing an order. This step helps protect our customers and prevent fraud, and may result in a short delay. We appreciate your patience and understanding.

Need Help?

For any questions about your order or this policy, please reach out to our support team via email or live chat. Our support is available 24/7.

Policy Updates

We may modify this Shipping Policy at any time without prior notice. Continued use of our website or services after updates indicates your agreement to the revised terms.

By completing a purchase with biosoftwares , you acknowledge and agree to the terms of this Shipping Policy. We’re committed to ensuring a smooth and reliable digital delivery experience.