Refund and Return Policy

At biosoftwares , we are dedicated to providing top-quality digital licenses for Microsoft products and other essential software. Your satisfaction is our priority, and we stand firmly behind the products we offer.

Since our products are delivered digitally via email, our refund and return policy is outlined as follows:

Eligibility for Refunds

Refunds may be granted only under these specific conditions:

• The product does not match its description.
• The product fails to function as expected.

If you believe your situation qualifies for a refund, please contact our support team with a clear explanation of the issue. Each request will be reviewed individually, and refunds will be issued at our sole discretion.

Please note: We do not offer refunds for purchases simply due to a change of mind.

Deadline for Refund Requests

All refund requests must be submitted within seven (7) days of your purchase date. Requests received after this period will not be eligible for consideration.

Refund Process

Once your request is reviewed and approved, a refund will be processed to your original payment method within 14 business days. You will receive a confirmation email once the refund has been issued.

Technical Assistance

If you’re experiencing issues with a digital license, we encourage you to reach out to our support team. We’re here to help troubleshoot and ensure your product works correctly.

By completing a purchase on our website, you acknowledge and accept the terms of this refund and return policy. Biosoftwares reserves the right to modify this policy at any time. We recommend checking this page regularly to stay updated.